Shipping Policy

Shipping Policy

Last Updated: November 1, 2025

Thank you for shopping with Classic Coucher!
This Shipping Policy explains how we process and deliver your orders.


1. Order Processing Time

  • Orders are usually processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays are processed on the next working day.


2. Shipping Time & Delivery

  • Estimated delivery time: 5–10 business days depending on your location.

  • Deliveries in metro cities are usually faster, while remote areas may take longer.

  • Once your order is shipped, you will receive a tracking link via email or SMS.


3. Shipping Charges

  • We offer free shipping on selected products or for orders above a certain amount (as displayed on the site).

  • For smaller orders, a minimal shipping fee may apply and will be shown during checkout.


4. Delivery Partners

We partner with trusted logistics companies and courier services to ensure your order reaches you safely and on time.


5. Order Tracking

After dispatch, you will receive:

  • A tracking number

  • A link to track your package in real time

You can also check your order status anytime in the “My Orders” section on our website.


6. Delays & Exceptions

Delays may occur due to:

  • Public holidays or natural events

  • Courier service disruptions

  • Incorrect shipping details provided by the customer

If your order is delayed, our team will inform you promptly.


7. Wrong or Damaged Items

If you receive a wrong, missing, or damaged product, please contact us within 48 hours of delivery at support@classiccoucher.com with photos or video evidence.
We will resolve the issue quickly with a replacement or refund.


8. Address Changes

Please double-check your shipping address at checkout.
Once the order is shipped, the address cannot be modified.


9. International Shipping

Currently, Classic Coucher ships only within India.
International delivery will be announced in the future.


10. Contact Us

If you have any questions about shipping or delivery, please contact:

Classic Coucher
📧 Email: support@classiccoucher.com
📞 Phone: +91-XXXXXXXXXX
🏠 Address: [Your Business Address]